Scopely’s Senior Manager of Player Care David Tamayo speaks at ‪Helpshift’s ‪‎MoreSummit‬

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Watch the talk here:

Some favorite tweets quoting David:

“It’s about transforming a cost center into a value center”

“81% of companies said their customer support was a success. Only 8% of those customers agreed. Always look to improve.”

Scopely
Scopely